Samsung
Systems


OfficeServ 7200

This converged communication system provides voice, data, wireline, and wireless solutions.

Combining its expertise in wireless, communications, core networks, digital technology and IP functionality, Samsung brings you the OfficeServ 7200 converged communication system. As a completely converged platform, OfficeServ 7200 supports both voice and data communication with powerful, IP-based wired and wireless flexibility.

User Guide: Download
Brochure: Download

 


System Features

Account Code Entry

  • Forced-Verified
  • Forced-Not Verified
  • Voluntary

Account Code Key
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes

  • Forced
  • Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

  • Agent Busy/Manual Wrap Up Key
  • Agent PIN (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package
    - Agent Statistics
    - Call Statistics
    - Group Supervisors
    - Printed Reports
  • OfficeServ DataView
    - UCD Statistics
    - UCD Monitoring
    - Wall-Style Display
    - Windows

Call Costing
Caller Identification (CID)

  • Automatic Number Identification (ANI)
  • Caller ID
  • Calling Line Identification

Caller ID Features

  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name Translation
  • Caller ID to PSTN
  • Caller ID to Analog Port

Call Forwarding

  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voice Mail
  • Preset Destination
  • Preset Forward Busy

Call Hold

  • Exclusive
  • System
  • Remote

Call Park and Page
Call Pickup

  • Directed
  • Groups
  • Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

  • OfficeServ Link
  • OfficeServ DataView
  • OfficeServ EasySet
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Softphone

Conference

  • Add On (5 party)
  • Unsupervised
  • Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines Direct Inward Dialing (DID) T1

  • Day/Night Routing
  • Busy or Camp-On Option
  • MOH Source
  • DID Call Limits

Direct Inward System Access (DISA)
Direct Trunk Selection

Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In (Override)

  • With Warning Tone
  • Without Warning Ton
  • Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

  • Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

  • From Any Digital Keyset
  • With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Source
Networking

  • QSig over IP
  • QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow

  • Operator
  • Station Group

Override Codes
Paging

  • Internal Zones (5)
  • External Zone (4)
  • All External
  • Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

  • Time Based Routing-Plans
  • Automatic/Manual
  • Holiday Schedule
  • Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers

  • Station List
  • System List

Speed Dial by Directory
Station Hunt Groups

  • Distributed
  • Sequential
  • Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)
Toll Restriction

  • By Day or Night
  • By Line or Station
  • Eight Dialing Class
  • Special Code Table

Toll Restriction Override
Tone or Pulse Dialing
Transfer

  • Screened / Unscreened
  • Voice Mail Transfer Key
  • With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail

  • Inband Signalling
  • Integrated (In-Skin)

Voice over IP (VoIP)
Walking Class of Service
Wireless LAN


Hospitality System (iDHS) Features

Call Costing
Check In
Check Out
Deposit Posting
DSS Key Use During Feature Activation
Enhanced User Programming
Executive DND
Express Check-In
Guess Service Billing

  • 100 Item Codes with Costing

Lobby Phone Services
Printed Reports

  • Phone Bill
  • Guest and Meeting Room
  • Bill
  • Room Status
  • Wake Up Call Activity

Room Dialing Restrictions
Room Rate Discounts
Room Status

  • Available
  • Occupied
  • Needs Cleaning
  • Needs Maintenance
  • Hold (Late Check Out)
  • Hold and Needs Cleaning
  • Hold and Needs Repair
  • Cleaned
  • Repaired

Room Status

  • Printed Reports
  • Keyset Indications

Room Status Update

  • Automatic (Daily Timer)
  • Manual

Staff ID Codes (500)
Station Types

  • Business Office
  • Hotel Administrator
  • Meeting Room
  • Guest No Smoking Room
  • Guest Smoking Room
  • Fax Station

Telephone Credit Limit
Transaction Record Output (To PMS)
Wake Up Calls

  • Set by Attendant
  • Set by Guest
  • Answered
  • Not Answered
  • Cancelled
  • With Auto Attendant Announcement

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